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Home » Previous Episodes » United Airlines and your practice

United Airlines and your practice

What can optometrists learn from the latest United Airlines customer service debacle? A LOT! Tune in to this episode of the Power Hour where Gary discusses great ways to amp up your customer service, a simple technique to measure it, and what to do when things go horribly wrong – which at some point, they absolutely will!

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Date: Wednesday, April 26, 2017

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