I began my optometric career working for commercial type chains. After getting burnt out, I decided the only way to go was to open up cold - this was in 1990. I had hired various consultants and had some growth but began to stagnate. In 1995 I felt it was time to get some significant consulting to change the flat pattern of growth. At the time I was in an 850 sq. foot office and had a staff of three (2 full time and one part time).
I researched the possible consultants and narrowed it down to three - Kattouf, Williams, and The Power Practice. With regard to Kattouf, references told me that he used a lot of forms and not much else. Many also commented that there was no follow up. Some doctors commented that he tried to push his way of practice on the OD instead of allowing the OD to improve the existing practice and style.
With Williams I heard few positives and mostly heard that their methods were "canned" and that follow-up was also poor. Williams is a big group and I felt that individual attention may be lost at times.
Needless to say, I chose The Power Practice to consult with my practice. The thing that appealed to me about them was that Gary, the founder is a real practicing OD that lives, eats, sleeps and breaths optometry (and that's the truth! Just ask any OD in northern NJ. Gary has the best practice in the area and is always ahead of the pack -He never ceases to amaze me!)
They came to my practice and went through the process of collecting data, diagnosing the problem areas and coming up with an extensive treatment/management plan. I had explosive growth immediately and was able to pay the consulting bill in less than three months. They all have a keen sense of customer service, patient flow, making lasting impressions on each patient, utilizing technicians through delegation, recall and last but not least staying considerably profitable.
I think that we all are creatures of habit -- but sometimes we develop bad habits. It takes experts like those at The Power Practice to see these bad habits and change them into good ones.
They also stay on top of the ever changing playing field of optometry and finds new ways to win the game. They are always available to speak with and continue to develop new plans of action.
The bottom line - my practice has nearly tripled since consulting with them. I now own my own building, (which is extremely difficult to do in these parts with limited real estate) have a staff of eight including a full time optician, and a beautiful new office. Lastly, I will be hiring an associate sometime this year.
Without sounding like a canned testimonial, I owe much of my success to The Power Practice. If I had to do it all over again, I wish I would have hired them in the first place.